Shipping and Delivery

Order Fulfilment

Munch and Mull has partnered with all brands you see on the Munch and Mull Website to ensure that an order received will be fulfilled by the respective brands themselves. Therefore, the shipping charges, shipping services used and time frame for delivery may vary from one partner to another depending on their specific geographic location and services used by them.

Time Frame for Delivery

Munch and Mull is committed to delivering your order with good quality packaging within a reasonable time frame. Products are shipped by our partners on all business days throughout the week.

An indicative time frame for delivery within India will vary between 4 to 8 days depending your location.

It is, however, important to note that a consignment once handed over to a shipping service provider goes completely outside the control of Munch and Mull Team or our partners. We will take all efforts to update you of the Consignment / Way Bill Number. However, you are advised to visit the tracking page of the respective shipping service provider to track the consignment.

In case you have not received your consignment even after 10 days of placement of order, please send us an email to us at orders@munchandmull.com quoting your order number, and all other available details related to the consignment.

Shipping Services

All partners use the services of reputed courier agencies only, in order to ensure that your order reaches you in good condition, in the shortest span of time.

In the rare instance that there is no courier service available in your area, our partner may opt to ship your items via Government Registered Parcel.

Shipping Charges

All product prices listed on Munch and Mull Website are MRP, inclusive of GST. This price excludes Shipping & Delivery costs, which will be charged extra, depending on the weight and volume of your consignment.

Our partners may, at their own discretion, decide to reduce or waive all or part of the Shipping & Delivery Charges, depending on your Order Value.

In any case the exact shipping charges will be visible to you at the time of check out and also on the order confirmation email sent to you after your payment is effected.

Minimum Order Value

Since each partner has their own shipping rates, as on date, there is no minimum order value on Munch and Mull Website. Also as on date Munch and Mull in not able to offer free shipping beyond an order value.

However, these policies may change in future.

What if the product is received in damaged condition?

If you receive your package in a damaged condition or if the packaging is tampered with before delivery, please refuse to accept the package and return the package to the delivery person. Please also send us an email to us at orders@munchandmull.com quoting your order number, and all other available details related to the consignment.

In case you find the products damaged after opening the package please follow the instructions for raising a complaint regarding the damage within 24 hours of receiving the consignment as per procedure detailed on the Returns and Refunds page

Contact Us

If you have any questions about our Shipping and Delivery Policy, please contact us:

• By email: contactus@munchandmull.com
• By visiting this page on our website: https://munchandmull.com